A few days ago, I was in a department store picking up some gifties for Hubby's birthday. I was dressed fairly casually -- khakis, black t-shirt, zippy sweatshirt -- and meandering among the finely stitched articles that make up the menswear department. As I'm walking along, I cross paths with an older gentleman and flash a smile at him. He smiles in return and asks, "Do you work here?" I'm not wearing a nametag, a smock, or any other telltale signs of someone whose paychecks are issued by Hecht's. Politely, I answer "No," and we continue down our respective walkways.
This happens to me ALL THE TIME. I don't mind, but I can't figure it out. At least this guy asked me if I worked in the store before peppering me with merchandise questions. I've been in stores where people just stand next to me and ask (without so much as an "excuse me" or a "please") where the shopping carts are, where the dairy aisle is, how to sign up for a discount membership, etc. If I know the answer, I'll share it. On the occasions when I reply that I don't know, folks take a second glance (probably to get my name and report me to my supervisor) and realize that, whoops, I'm just another customer.
So, what is it? Is it that I make unflinching yet deferential eye contact? Is that I smile in a world of frownies? I could cut out all of the friendliness, I guess, but that just wouldn't be me.
I kinda think it's all of the above, plus one very critical characteristic on the part of the other folks: they don't pay attention to whom they are speaking and make assumptions. The alternative is to take a minute and use their five senses (okay, maybe just two, 'cause I don't think that smell, taste and touch should really be used in the marketplace) to suss out employment status of the other person in the aisle.
Or maybe I really do have just one of those faces?
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